Thank you for choosing Growth Motion Ltd (“Growth Motion,” “we,” “us,” or “our”). This Refund Policy outlines the terms and conditions for requesting refunds for purchases made through our website located at https://growthmotion.co.uk/ (the “Website”).
1. Eligibility for Refunds
We offer refunds for purchases made through our Website in accordance with the following conditions:
- Refund requests must be made within [insert number] days from the date of purchase.
- Refunds are only available for certain products or services as specified at the time of purchase.
- To be eligible for a refund, the product or service must be unused and in its original condition.
2. How to Request a Refund
To request a refund, please contact us at contact@growthmotion.co.uk with your order details and reason for the refund request. We will review your request and determine if you are eligible for a refund in accordance with our refund policy.
3. Processing Refunds
If your refund request is approved, we will process the refund within 7 days of receiving your request. The refund will be issued to the original payment method used for the purchase, unless otherwise specified.
4. Refund Exceptions
Please note that certain products or services may not be eligible for refunds, including but not limited to:
- Digital products or services that have been accessed or downloaded.
- Services that have already been provided or partially completed.
- Products that have been personalized or customized according to your specifications.
5. Contact Us
If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact us at contact@growthmotion.co.uk.